Terms & Conditions

1. Introduction These Terms & Conditions govern all services provided by Ellipses Audio (“we”, “us”, “our”) to clients (“you”, “client”). By booking a session, making a payment, or engaging our services, you agree to be bound by these Terms.

 

2. Services Provided We provide professional audio services including but not limited to: Recording Mixing Mastering Music production Audio editing All services are provided on a best-effort professional basis, with creative discretion applied where necessary.

 

3. Bookings & Payments 3.1 Deposits A non-refundable deposit is required to secure all bookings. No session is confirmed until payment is received. 3.2 Full Payment Full payment must be made before release of final files. We reserve the right to withhold all audio files until payment is completed. 3.3 Late Payments Late payments may incur additional fees or result in withheld services.

 

4. Cancellation & Rescheduling Deposits are non-refundable. Rescheduling requires at least 48 hours notice. Failure to attend a booked session (“no-show”) results in loss of deposit and possible full charge.

 

5. Studio Time Rules Sessions start and end at the booked time (late arrival = lost time). Additional time is billed at the agreed hourly rate. Clients must behave professionally — we reserve the right to end sessions without refund for misconduct.

 

6. Revisions Policy Mixing/mastering includes limited revisions (e.g. 2–3 rounds). Additional revisions are charged at an hourly rate. Major changes (e.g. new vocals, arrangement changes) are treated as a new project or additional cost.

 

7. File Delivery & Storage Final files are delivered only after full payment is received. We may store project files for a limited time ( 30–60 days). After this period, files may be deleted without notice. Clients are responsible for backing up their files after delivery.

 

8. Intellectual Property & Ownership 8.1 Client Ownership Upon full payment, the client owns the final audio files provided. 8.2 Studio Rights We retain the right to: Use excerpts of work for portfolio, promotion, and marketing Credit ourselves as engineers/producers 8.3 Unpaid Work If payment is not completed, all rights remain with Ellipses Audio, and the client has no legal right to use the work.

 

9. Third-Party Content Clients are responsible for ensuring they have the rights to: Beats Samples Instrumentals We are not liable for copyright issues arising from client-provided material.

 

10. Liability Limitation To the maximum extent permitted by law: We are not liable for: Loss of data Commercial losses Missed opportunities Indirect or consequential damages Our total liability is limited to the amount paid for the service.

 

11. Technical Issues While we take all reasonable precautions, we are not responsible for: Equipment failure Software errors File corruption We will make reasonable efforts to rectify issues but do not guarantee recovery of lost data.

 

12. Client Conduct We reserve the right to: Refuse service End sessions immediately If a client: Is aggressive, abusive, or unsafe Brings illegal substances Damages studio equipment No refunds will be provided in such cases.

 

13. Damage to Equipment Clients are liable for any damage caused to studio equipment due to negligence or misconduct. Repair or replacement costs will be charged accordingly.

 

14. Force Majeure We are not liable for delays or failure to perform due to events beyond our control, including: Power outages Natural disasters Illness Government restrictions

 

15. Governing Law These Terms are governed by the laws of Australia, including the Australian Consumer Law. Nothing in these Terms excludes rights you are entitled to under Australian law. 16. Changes to Terms We may update these Terms at any time. The latest version will apply to all future bookings.